Rim Bangladesh endeavours to offer high quality, affordable and trendy fashion wear and accessories for you.

We go through strict quality inspection before delivering the product to you.

However, something unexpected may happen, which will lead to defects in your product. Please feel free to contact our customer service center on Facebook Messenger – we will be certain to deal with it appropriately to give you a pleasant purchasing experience from Rim Bangladesh.

Please read below in accordance to the product category you purchased.
Bags and accessories


  • Wallet
  • Belt
  • Key ring


You can only return a product at the time of delivery. Once your delivery person arrives, you can check the product. If it does not match your expectation, you can return it. However, once the product is paid for, we only allow a product exchange with another product from our website under the following conditions:
● If the product is not as you expected / not as advertised.
● If your fashion product is the wrong
● If you simply don’t want the product anymore

In the case you want to exchange the product, you must notify us via a message on Facebook messenger on our Facebook page ( within 24 hours of receiving
the product. You can choose the same product for an exchange or a new product on our website.


To exchange a product, simply follow the steps below:
Step 1: Contact Us
● Inbox us on facebook messenger within 24 hours of delivery
● Give your name and phone number
● Explain your complaint with a valid reason
Step 2: Pack your product
Pack your product as you received it.
Step 3: We’ll send you the product you want to exchange or the same product in “Exchange” Condition. When the delivery man goes you’ll take the new product and if applicable pay the additional fee and give back the old product.

Please, read carefully that we cannot accept product exchanges under the following conditions:
● Damages due to misuse of the product
● Any consumable item which has been used
● Incidental damage to product while wearing

Note: All returning products must be returned unused, in original packaging, including the box, manufacturers packaging (if any), with all seals and tags intact and all other items originally included with the product(s) delivered.


This Privacy Policy governs the manner in which Rim Bangladesh collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”).
This privacy policy applies to the Site and all products and services offered by Rim Bangladesh.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and
technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Rim Bangladesh collects and uses Users personal information for the following purposes:

● To improve customer service
● Your information helps us to more effectively respond to your customer service requests and support needs
● To personalize user experience
● We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
● We continually strive to improve our website offerings based on the information and feedback we receive from you.
● To administer a content, promotion, survey or other Site feature
● To send Users information they agreed to receive about topics we think will be of interest to them.
● The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the
purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have
given us your permission.

Changes to this privacy policy

Rim Bangladesh has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.